Terms of Sale - Autohome Official



The following terms and conditions (“Conditions of Sale”) shall apply to all sales relating to roof top tents (for vehicles) hereinafter referred to as the “Products” which the “Customer” can order from Autohome USA, Inc. headquartered in Carson City, Nevada hereinafter referred to as “Autohome USA”; “Autohome North America” or “the Seller”, by accessing the Internet site identified by the shop.autohomeus.com domain name (the “website” ). These Conditions of Sale apply exclusively to purchases made directly on the Website. The Conditions of Sale applicable to orders placed via the Website are the conditions in effect when the order is placed. When you click the “accept” box in the order confirmation section of the Website, before placing your order, you confirm that you have fully read, understood, and accept the Conditions of Sale. If you reject the Conditions of Sale, you will not be able to order any product on the Website.

The consumer’s acceptance of the Conditions of Sales, together with the description of the features of each supplied product you can find on the website, will automatically determine the fulfillment of the information obligations provided for before the conclusion of the contract, in compliance with the principles of fairness, loyalty and good faith, in order to guarantee the consumer full protection. Whoever intends to use the website is also required to accept the Privacy Policy conditions, which are considered an integral part of these Conditions of Sale.


The sales offer and the sale of the products which can be found on this site are intended exclusively for persons residing or domiciled in the United States of America. Please note that in transactions outside of the United States of America, the sales price does not include VAT, taxes, and duties that will be charged to the Customer and will be calculated and charged to the Customer by the competent authorities. Shipping costs never include charges for the fulfillment of obligations related to the customs clearance of the products; the Customer will pay VAT and duties at the time of delivery. Moreover, costs related to the storage of goods beyond the terms are not included in the sales price. Purchases may only be made by persons who

– have reached the age of majority (eighteen years in the United States of America)

– have the legal capacity to enter into contracts; in case of minors or persons not legally able to enter into a contract, a parent or legal guardian must enter into an order on their behalf and accept these Terms of Sale. Any orders placed in breach of these provisions will be declared null and void. It is only possible to proceed with a purchase after registering on the website.


All orders placed on the Website are subject to availability and acceptance by Autohome USA, which reserves the right to modify the range of articles offered on the Website without notice. The Customer Service and the product pages on the Website provide all the information relating to the products and their availability.

If the products selected by the Customer are wholly or partially unavailable, the Seller shall inform the Customer.  In the event of payment, the Seller shall refund the price paid and the order shall be deemed canceled. If the Customer wishes to maintain their order and wait in queue for inventory to be available, the Customer will make the Seller aware that they agree to a Backorder or Special Order status and the Seller shall fulfill the order when the inventory is available. 


To place an order on the Website, the Customer will be required to register and, in particular, to provide valid and up-to-date personal information, including name, surname, residential address, postcode, tax code, and e-mail address. This information is necessary for the correct management of the purchase; we, therefore, invite the Customer to provide accurate and truthful information.

The Seller and the manager of the site are exempt from any liability for any personal information not corresponding to the truth.


If you wish to place orders on the Website, the order placed will be handled as specified below. The information relating to the products, with the relevant codes, is available on the website with reference to each product present therein. Before proceeding with the purchase, the user must register on the site by filling in the “Customer card”. Once registered, the Customer may proceed to choose the Products. The Customer must then click on “purchase online” to add the Product to the selection and proceed with the purchase and in the same way add further Products to the cart. The Customer may view, change, and integrate the data before completing the order, or eliminate one or more products from the cart.

Before proceeding to the purchase of the Products, through the transmission of the order form, the Customer will be asked to carefully read the Conditions of Sale.

The order form will be filed in the database of the Seller. for the period necessary to process orders. The Customer will be asked, at the time of completing the purchase, to provide other personal information, including the billing address, the shipping address if different from the billing address, the tax code and payment details. The Customer guarantees that all personal information provided is true and correct, indemnifying and holding the Seller harmless from any liability. Please refer to the Privacy Policy for further information on how the company, Autohome USA, Inc. uses and how long it keeps the personal information provided. The order will have to be accepted by Autohome by means of an “order confirmation”.


All prices reported on the product pages of the website are inclusive of shipping costs, taxes, and other charges to be added, which will be borne by the Customer.

It should be remembered that in transactions outside of the United States of America, the sales price does not include:

VAT, taxes, and duties, which are the responsibility of the Customer and will be requested and calculated by the competent authorities. Shipping costs never include charges for the fulfillment of obligations relating to the customs clearance of the product; the Customer will pay VAT and duties at the time of delivery. Moreover, any cost relating to the storage of goods are excluded from the sale price.

The payment currency used for the purchase transaction is the US Dollar. The Seller is not liable for currency differences in the event of purchases and/or refunds of the price paid for the sale in foreign currency. In the event of currency conversion, the Seller and/or the Manufacturer are not liable for the difference between the value of the initial payment and the value of the corresponding refund; risks associated with currency exchange and differences in value due to exchange rate fluctuations within the transaction lie solely and exclusively with the Customer.

For Rooftop tent shipments within the contiguous United States; states which are located on the North American continent south of the U.S. border with Canada, plus the District of Columbia.

The shipping costs will be determined as follows:

Contiguous United States

Price: $ 550.00 + $20.00 for each additional accessory (please contact us at sales@autohomeus.com or +1 888.852.2359 for a custom quote for large orders.

Shipments outside of the contiguous United States; to include Alaska, Hawaii, and all off-shore U.S. territories and possessions, such as Puerto Rico:

Alaska, Hawaii, and US territories:  Please contact us at sales@autohomeus.com or +1 888.852.2359 for a direct shipping quote.

Countries outside of the United States:  Please contact us at sales@autohomeus.com or +1 888.852.2359 for direct assistance. 



In order to make use of the Warranty without the need to supply additional documentation, the Customer is required to register the Warranty on the website under the link “Warranty registration”.


If the Customer has not registered the Warranty, they must produce a copy of the invoice and/or a purchase receipt or a valid document proving the payment.


For further information and assistance on the Site or on how to purchase online, the Customer may contact Autohome USA, Inc. at the following e-mail address sales@autohomeus.com or admin@autohomeus.com.  Phone number (888) 852-2359.

Write to the company at the following address: 

Autohome USA, Inc. Corporate Office                                                                                           

411 West Third Street Suite 1                                                                       

Carson City, Nevada 89703



This product may contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information: www.P65Warnings.ca.gov